Privacy Policy

Personal Information

We collect personal information that you voluntarily provide when you contact us, request a quote, subscribe to our newsletter, or use our services. This may include:

• Name and contact details (email, phone number, address)
• Company name and job title
• Business requirements and project details
• Payment and billing information
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address and device identifiers
• Browser type and version
• Pages visited and time spent
• Referring website and search terms
• Operating system and device type

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website usage. You can control cookie preferences through your browser settings.

Service Delivery

We use your information primarily to provide and improve our services:

• Process and fulfill service requests
• Communicate about projects and deliverables
• Provide customer support and technical assistance
• Send service-related notifications
• Manage accounts and billing

Business Operations

Your information helps us operate and enhance our business:

• Analyze website usage and improve user experience
• Conduct market research and business analytics
• Develop new products and services
• Prevent fraud and ensure security
• Comply with legal obligations

Marketing Communications

With your consent, we may send promotional materials about our services, industry insights, and special offers. You can opt-out at any time through unsubscribe links or by contacting us.

Service Providers

We may share information with trusted third-party service providers who assist in our operations:

• Cloud hosting and infrastructure providers
• Payment processors and financial institutions
• Email and communication platforms
• Analytics and monitoring services
• Marketing and advertising partners

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations and court orders
• Protect our rights and property
• Prevent fraud and ensure security
• Respond to government requests
• Enforce our terms and conditions

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Security Measures

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response and breach notification procedures

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Limitations

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of data transmitted over the internet.

Access and Correction

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate data
• Update your contact preferences
• Request a copy of your data in portable format

Deletion and Restriction

You can request that we:

• Delete your personal information (right to be forgotten)
• Restrict processing of your data
• Object to certain types of processing
• Withdraw consent for marketing communications

Exercising Your Rights

To exercise these rights, contact us at info@gmq-group.com We will respond within 30 days of receiving your request. You may also lodge a complaint with your local data protection authority.

Essential Cookies

Required for website functionality and security. These cannot be disabled.

• Session management and authentication
• Security and fraud prevention
• Load balancing and performance

Analytics Cookies

Help us understand how visitors interact with our website:

• Google Analytics for usage statistics
• Heatmaps and user behavior tracking
• Performance monitoring

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness. You can opt-out through browser settings or our cookie consent manager.

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Third-Party Services

We integrate with various third-party services:

• Social media platforms (LinkedIn, Twitter)
• Analytics providers (Google Analytics)
• Communication tools (email service providers)
• Payment processors

Your Responsibility

We encourage you to review the privacy policies of any third-party sites or services you interact with.

Age Restriction

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children.

Parental Notice

If you believe we have inadvertently collected information from a child, please contact us immediately at info@gmq-group.com, and we will promptly delete such information.

Data Location

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Transfer Mechanisms

We rely on approved mechanisms for international transfers:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by regulatory authorities
• Privacy Shield frameworks where applicable
• Explicit consent for specific transfers

Modifications

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates the most recent revision.

Notification

For material changes, we will:

• Post a prominent notice on our website
• Send email notifications to registered users
• Provide a 30-day notice period before changes take effect
• Maintain an archive of previous policy versions

Continued Use

Your continued use of our services after policy updates constitutes acceptance of the revised terms.